Is It Really Possible To Measure Customer Loyalty?
Misinterpreting feedback for loyalty Companies want to know what customers think of them. But is positive feedback a good measure of…
Google’s mobile-first indexing – what does it mean for your website?
Update from March 2021: Google changes the rules again From March 2021, Google has implemented a major change that will affect all…
How to get your website found online
It's among the world's most closely guarded secrets, accessible only to an elite group whose specialised knowledge and skills are beyond…
